Support Worker
Hackney
£24/hr
Start date: ASAP
Full Time: Mon - Fri - 35/hrs a week
Hatched Recruitment is looking for a Support Worker in the Hackney area. 3 - 6 months contract.
PURPOSE OF THE JOB
To provide direct support and casework to refugees, migrants and/or asylum seekers in Hackney, using a trauma-informed and strengths-based approach. Support will range from one-to-one meetings with service-users, running workshops for groups of service-users, and working with partners to ensure smooth access to services. Support is focused on creating a welcoming environment for refugees, migrants and asylum seekers in Hackney, by offering support through:
1. Information advice and guidance
2. Casework and advocacy
3. Integration support
4. Partnership working
Specialisms in a particular area, such as housing, domestic abuse, mental health etc, are welcomed.
MAIN AREAS OF RESPONSIBILITY
● Provide information, advice, advocacy and guidance across a range of issues, including (but not limited to) welfare benefits, housing, health and wellbeing services, education, English language provision and employment.
● Work with partners to create a list/database of services suitable for refugees, migrants / asylum seekers, and keep the database up to date with active partners.
● Make referrals to services, both statutory and third sector, where appropriate, ensuring end to end referral (beyond signposting) ensuring service users are accessing the services recommended.
● Run workshops/ group sessions to raise awareness of topics such as housing, mental health support, employment etc.
EXPERIENCE
● Working with refugees, migrants and/or asylum seekers, and an understanding of the challenges faced.
● Providing information, advice and guidance to service users.
● Providing advocacy for vulnerable adults.
SKILLS & ABILITIES
● Use advocacy skills to speak on behalf of refugees, migrants or asylum seekers, ensuring an understanding of their goals and speaking only to those goals, without adding personal interpretation.
● Offer information advice and guidance in an impartial way, ensuring information is accurate and clear for English language learners.
● Be flexible and adaptable in your approach, working with changing situations and complex cases.
